For several years now, communication scholars have investigated the relationships between job performance and employee well-being. The strong relationship that exists between an employee satisfied with their work environment and the quality of their daily performance has been long confirmed.
Thus, companies were transformed into spacious environments to foster relationships between coworkers. Offices changed into colorful and illuminated meeting rooms to promote creativity and imagination. Occupational health and safety evolved to provide ergonomic, wellness, and employee-friendly workspaces.
But what is happening now when the physical and tangible benefits that companies offered must remain closed? How are employees being motivated to perform with the same quality by working from home? These are moments when internal communication shows its great importance. All the physical benefits of companies would be empty and fruitless endeavors if they did not motivate socialization among people.
But what is happening now when the physical and tangible benefits that companies offered must remain closed? How are employees being motivated to perform with the same quality by working from home?
The rationale for those measures is in our need as human beings to create psychological and emotional ties to relate and identify ourselves on a personal level with others. Scholars had understood that sharing, interacting, and connecting with colleagues on a more personal level helps them to work as a team. By having leisure spaces, they could strengthen the relationship dynamics between employees that made them feel happy, motivated to be creative, and had better productivity returns. Because after all we are social beings, and socialization interactions are basic in the formation of our identity and in the processes that make us create meaning to our world.
If you are a manager looking to increase work effectiveness, ask yourself what spaces are you giving your employees to interact and create interpersonal bonds between them, and with you. If you are an employee having a hard time doing your job, ask yourself when was the last time you chatted with a colleague about not work-related topics, or that you were interested in meeting your colleagues or even getting involved in their hobbies and personal tastes. Perhaps the key you are looking for is not in yourself alone, but in how you are relating to others, how that affects the team and the coordination of tasks among members.
Perhaps the key you are looking for is not in yourself alone, but in how you are relating to others, how that affects the team and the coordination of tasks among members.
Especially in these times of pandemic when we must maintain physical distance, it is important to remember that this does not imply social distance. When offices are closed and each employee must follow their daily activities from home, it is more important than ever that they connect with their coworkers and that these relationships become closer. Let's take advantage of the benefits of technology to strengthen social ties. In fact, every time you are on a Zoom call, you are basically inviting all your coworkers into your home. Now give them the opportunity to open up about their real thoughts and feelings, and offer them a warm welcome to build together friendly spaces. Now that we must depend so much on technology is when we have to be more human than ever.
I'm a true believer in the power of communication to transform organizations, both inside and out. Using my experience, a particular hunger for knowledge, and extra Colombian energy, I'm constantly involved in projects that manage content as a source for connection and influence. For 8 years I worked improving communication messages, mediums, and processes among diverse stakeholders in a private company in Colombia. Currently, I am managing content production for Skåne Startups and developing a master's thesis in internal digital communication.